FAQs

  • What is a [Federally Qualified] Health Center?

    Federally Qualified Health Centers or FQHC’s are places where individuals can receive primary health care services regardless of their ability to pay. Whether you are insured, uninsured or underinsured, health centers welcome all individuals regardless of race, ethnicity, economic status, immigration status, or sexual orientation, with the goal of ensuring that the people of the communities in which we serve are attaining their best health.

  • What is primary care?

    Primary care is the first point of contact with a provider for day-to-day and continuing health care. Primary health care provides care from infants to the frail elderly and includes four medical specialties – internal medicine, pediatrics, OB/GYN and dental. Primary care medicine providers are credentialed as medical doctors (MD), nurse practitioners (NP), physician’s assistants (PA) and midwives.

  • What does each primary care specialty include?

    Internal medicine or general medicine is the medical specialty dealing with prevention, diagnosis and treatment of adults. They provide physical exams, diagnosis of chronic medical conditions, and care for serious illness. Usually internal medicine practitioners do not see patients under the age of 18.

    Pediatrics is the medical specialty dealing with the prevention, diagnosis and treatment of children up to the age of 18. Generally, pediatrics focuses on babies, children and adolescents ensuring proper development at each stage. Pediatricians make sure their patients have the proper immunizations, control infectious disease, and ease the difficulties of children and adolescents with chronic conditions. They also help parents get the information they need to feel comfortable taking care of their children. Pediatric providers are very good at working with adolescents to educate them about dating, sexuality, substance abuse, and other risky behaviors.

    Obstetrics and Gynecology (OB/GYN) is focused on the health needs of women. OB/GYN providers have particular expertise in pregnancy, childbirth, and disorders of a woman’s reproductive system. This specialty focuses on preventative care, prenatal care, detection of sexually transmitted diseases, Pap test screening and family planning.

  • Are the medical services free at Cornerstone?

    Medical services provided by health centers are not free. All patients are expected to pay something, unless covered by insurance. Health centers offer a sliding fee scale for those who are uninsured or underinsured. How much you will pay for a visit depends on your proven income and assets. Cornerstone Family Healthcare’s patient services department provides the information and resources needed to help qualify you for the sliding fee, or aides in qualifying you to obtain an affordable health insurance plan to fit your health care needs. For most, this service provides a vital entry point into health care system and continuing care.

  • How do I become a patient?

    If you have insurance, it is as easy as calling to make an appointment. If you are a new patient and are uninsured, you must meet with a member of our patient services team who will help determine the cost of your visit and help schedule you for an appointment.

  • Does Cornerstone offer specialty health care?

    For patients with chronic conditions, Cornerstone offers specialty health care at select locations. Our specialty services are available by referral from a Cornerstone provider. Specialty services include podiatry, endocrinology, cardiology, and optometry.

  • Do I need health insurance to access specialty care provided at Cornerstone?

    Patients of the health center who require a referral to a participating specialty care provider within Cornerstone’s specialty provider network are eligible for a sliding fee.

  • What other services are available at the health center?

    Since health centers exist to improve the overall health of entire communities, Cornerstone offers many additional preventative and support services outside of primary medical care. Services offered at Cornerstone locations are based on patient influence and participation. Services include:

    • Behavioral Health
    • Infectious Diseases
    • Nutrition
    • HIV/AIDS prevention and treatment (Positive Choices Center)
    • Chemical Dependence Recovery (Center for Recovery)
    • Out Patient Rehabilitation
    • Medication Assisted Treatment (MAT)
    • WIC – Woman, Infants, and Children Services
    • Pharmacy
    • Laboratory
    • Radiology
  • How can I request health records?

    Copies of your Health Records are available upon request. A signed consent form allowing us to provide you or your specialist with a copy of your health records will be required. Please click here for the Medical Records Release Form.

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I got everything that I needed at the time I needed it."

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I like Cornerstone because all doctors are located at the same center and it is very convenient for me."

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I always feel cared for when I’m seen."

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